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They can be used for appointment reminders, patient engagement, recalls, birthday messages, portal actions, and workflow communication.",[352,373,374,375,378],{},"In Dentaltap, ",[356,376,377],{},"Chat"," means messenger or social communication channels, such as WhatsApp, when those channels are connected for the clinic.",[380,381,383],"h2",{"id":382},"what-notifications-control","What Notifications control",[352,385,386],{},"Notification templates can include:",[388,389,390,394,397,400,403,406,409,412],"ul",{},[391,392,393],"li",{},"SMS text;",[391,395,396],{},"chat message text;",[391,398,399],{},"email subject and body;",[391,401,402],{},"language versions;",[391,404,405],{},"variables;",[391,407,408],{},"filters for when the message applies;",[391,410,411],{},"timing rules for appointment-based messages;",[391,413,414],{},"links or actions such as opening kiosk\u002Fself-check-in flows.",[380,416,418],{"id":417},"multiple-languages","Multiple languages",[352,420,421],{},"Notifications support language tabs. Create the message in the default clinic language, then add translations for the other clinic languages.",[352,423,424],{},"Keep variables consistent across languages. If the English message includes an appointment time or patient link, the translated message should usually include the same variable too.",[380,426,428],{"id":427},"custom-variables","Custom variables",[352,430,431],{},"Use the variables panel while editing a notification to insert dynamic values. Variables can fill patient, clinic, appointment, date, link, and workflow information automatically.",[352,433,434],{},"For example, a reminder can insert the patient name, appointment date, appointment time, doctor name, clinic phone, or a patient-facing link. Variables prevent staff from manually editing every message.",[380,436,438],{"id":437},"create-notification","Create Notification",[440,441,442,447,453,456,459,462,465,468],"ol",{},[391,443,354,444,359],{},[356,445,446],{},"Settings → Notifications",[391,448,449,450,452],{},"Click ",[356,451,438],{}," or create from the selected notification category.",[391,454,455],{},"Choose the notification context, such as appointments or patient engagement.",[391,457,458],{},"Write the SMS, chat, or email content.",[391,460,461],{},"Insert variables where patient, clinic, appointment, or link data should appear.",[391,463,464],{},"Add translations using language tabs when needed.",[391,466,467],{},"Set filters or timing rules when the notification should only apply to specific records.",[391,469,470],{},"Save the notification.",[380,472,474],{"id":473},"integrations","Integrations",[352,476,477],{},"Notifications require connected channels before they can send externally. Review SMS, email, and chat integrations when a message is saved correctly but not sending.",[380,479,481],{"id":480},"update-notification","Update Notification",[352,483,484,485,359],{},"Open the notification, adjust content, languages, variables, filters, timing, or enabled methods, then click ",[356,486,487],{},"Save Changes",[352,489,490],{},"Test important templates after editing. Small wording changes can affect appointment reminders, portal links, and automated patient communication.",[380,492,494],{"id":493},"delete-notification","Delete Notification",[352,496,497,498,359],{},"Use the row action menu and choose ",[356,499,500],{},"Delete",[352,502,503],{},"Delete only notifications that should no longer be available. If the clinic may need the message again later, disabling or editing may be safer than removal, depending on the workflow.",{"title":505,"searchDepth":506,"depth":506,"links":507},"",2,[508,509,510,511,512,513,514],{"id":382,"depth":506,"text":383},{"id":417,"depth":506,"text":418},{"id":427,"depth":506,"text":428},{"id":437,"depth":506,"text":438},{"id":473,"depth":506,"text":474},{"id":480,"depth":506,"text":481},{"id":493,"depth":506,"text":494},null,"Configure SMS, chat, and email templates with languages, filters, scheduling, and variables.","md",{"sitemap":519},true,{"title":109,"description":516},"nOajiFZecSWo1vj2Q55g_B_GOqdC-EqUgN3u8mjExLE",[523,525],{"title":105,"path":106,"stem":107,"description":524,"children":-1},"Configure clinical exam templates used to structure patient clinical notes.",{"title":113,"path":114,"stem":115,"description":526,"children":-1},"Configure procedure codes, names, categories, prices, chart behavior, languages, salary reporting, import, and export.",1784381114560]